Returns & Refunds policy

At JIMAMED MJ BEAUTY LLC, we are committed to ensuring your satisfaction with our premium hair care products and accessories. We understand that sometimes things don’t work out, so we’ve outlined our return and refund policy below for your convenience.

Returns:

• We accept returns within 30 days of purchase for unused, unopened products in their original, sealed condition.

• Open or used products cannot be returned due to hygiene and safety reasons. This includes any products that have been opened, used, or altered in any way.

• To initiate a return, please contact our customer service team at [Insert Contact Information] with your order details.

Refunds:

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If your return is approved, your refund will be processed to the original payment method within 7-10 business days.

• Please note that shipping fees are non-refundable, and the customer is responsible for the return shipping costs.

Damaged or Defective Products:

• If you receive a damaged or defective item, please contact us within 7 days of receiving your order with photographic proof. We will assist in resolving the issue by either providing a replacement or issuing a refund, based on your preference.

Exchanges:

• We currently do not offer direct exchanges. If you wish to exchange an item, please return it following the above guidelines and place a new order for the desired product.

Thank you for choosing JIMAMED MJ BEAUTY LLC! We strive to offer top-quality products and customer service, and we’re here to assist you with any questions or concerns you may have.